Frequently Asked Questions

What forms of payments do you accept?
When will my card be charged?
What is you cancellation policy?
What is your privacy policy?
The amount charged on my card doesn^t match my order amount, why is this?
Do you ship internationally?
How do you ship orders and how long does it take?
Will I get a tracking number after the order is shipped?
What is the difference between EMS tracking number and Airmail tracking number?
Where can I track my order?
What if I didn^t find an answer to my question here?
Do you sell generic pills or brand medicines?
What does Generic mean?
Why do the name and/or shape and/or color of the generic pill differ from the branded one?
Why are generic drugs cheaper than the brand name ones?
What is the quality of generic drugs?
What are the manufacturing standards for generic drugs?
How do Soft drugs differ from Regular?
What is the package like?